Shipping policy

SHIPPING POLICY

At GLIMZI LOOP, we work to process and deliver your jewelry as quickly as possible.

SHIPPING RATES

For U.S. orders:

• Standard Shipping: $5
• Free Standard Shipping on orders of $39 or more

Shipping rates and available shipping options will be displayed at checkout.

ESTIMATED DELIVERY TIME

Most U.S. orders are expected to arrive within 3–5 business days.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to shipping carriers, weather, holidays, incorrect address information, or other circumstances outside our control.

ORDER PROCESSING

Orders are processed as quickly as possible after payment is confirmed.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

TRACKING YOUR ORDER

If tracking information is available for your shipment, it will be provided by email or through your order status page.

Please allow some time for tracking information to update after your package has been shipped.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at:

ninoqueen@163.com

We will try to update your address before your order is shipped, but we cannot guarantee that changes can be made once an order has entered processing or has already shipped.

DELIVERY DELAYS

Occasional shipping delays may occur due to carrier operations, weather conditions, holidays, or other circumstances outside our control.

If your tracking information has not updated for an extended period or your package appears to be significantly delayed, please contact us and we will assist you.

LOST OR MISSING PACKAGES

If tracking shows that your order has been delivered but you cannot locate the package, please first check around your delivery location and contact the shipping carrier.

If you still cannot locate your package, contact us at ninoqueen@163.com and we will help investigate the issue.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the item and packaging.

Please refer to our Return & Refund Policy for additional information.

INTERNATIONAL ORDERS

Delivery times, shipping costs, customs duties, taxes, and import requirements may vary depending on the destination country.

Customers are responsible for any applicable customs duties, import taxes, or fees unless otherwise stated at checkout.

CONTACT US

For questions about shipping or delivery, please contact:

GLIMZI LOOP
ninoqueen@163.com